Beauty industry has expanded at a very fast pace and is still expected to grow heavily in coming years. Looking at the stats and facts about the number of services available for this segment, Our Client though it’s a great opportunity to put ahead his foot with a marketplace where professional can manage services through front-end.
With this idea, Elsner designed and developed an online solution which efficiently ties beauty professionals and general users.
- Customized Calendar for Checking and Booking Appointments
- Intelligent Notifications for User Engagement
- Report Generation and Scheduling
- Business Insights via Appealing Visuals and Dashboards
- Location Based Search
- Smart Use of Filters, Sort Modifiers and Geolocations
- Online Payment Facilities for Users
Customer management and satisfaction is one of the key aspects of Service Industry. Happy customer’s leads to increased revenue, considering these as the major aspect of E-commerce, Elsner developed a marketplace for managers, saloon staff and users.
- We have provided online booking system with order management using WooCommerce. Appointment management is with accept, cancel(refund) and reschedule options.
- Email, SMS and website notifications for all users on each single process. Administrators can easily manage services, professionals’ profile and booking through their admin panel.
- Efficient interface ensured that customers can directly book and update queries without taking IT support.
- Smart use of maps to give complete idea of how far the saloon is and route to facilitate easy reach to professional centre.
- Analytics and reports for better business insights.